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Refund policy

Last updated 12 October 2026.

The short version. travee+ is software. A trip you paid for is refunded by the travel company you booked with, under its own cancellation policy, not by travee+.

1. travee+ subscriptions

  • The free tier costs nothing and has nothing to refund.
  • A paid plan is arranged with your regional desk and runs for the period it was granted for. A period that has already started is not refunded in part.
  • If you were charged twice or in error, tell your desk and the wrong charge is refunded in full to the original payment method.
  • When a plan ends, everything you added stays available to edit, quote from and export, as set out in our terms.

2. Trips and holidays

Quotations, invoices and payment links on travee+ are issued by the travel company named on them. That company is the one your contract is with. Its cancellation policy, shown on your quotation or invoice, decides what is refunded and when, and it issues the refund and any credit note.

If you cannot reach the company, contact us with the quotation reference and we will put you in touch.

3. Questions

Write to us through the contact page.